Maintenance, Repair, and Replacement

Repair vs Replacement

The choice between repair and replacement hinges on factors like cost, the item’s condition, and long-term value. Repair is often the more affordable option, especially for minor issues, and can extend the life of an item while reducing waste. However, if the cost of fixing an item exceeds its value or if it’s frequently breaking down, replacement might be the better option. Replacing allows for a fresh start with new features and greater reliability, but it can be costly and contribute to environmental waste. Ultimately, the decision depends on balancing cost, convenience, and sustainability.

Service and Maintenance

Reliable Protection Through Expert Care

Our Service & Maintenance Agreements provide scheduled inspections, preventative upkeep, and fast repair response to ensure your access control, intercom, and IP surveillance systems always perform optimally. With planned maintenance and priority support, you can minimize downtime and extend the life of your security infrastructure.

Service and Maintenance Yearly Agreements

These agreements ensure that mechanical systems are regularly serviced and maintained, minimizing the risk of unexpected failures and optimizing performance. With scheduled inspections, preventive maintenance, and priority repair services, customers can enjoy peace of mind knowing their equipment is in expert hands year-round. Each agreement is tailored to meet the client’s specific needs, helping to extend the life of their systems, reduce costly emergency repairs, and enhance overall efficiency.

Salto Controlled Doors Installed

Liftmaster MyQ Facility Installs

What our customers think

We had ISS/Chicago Sound & Communication install a complete nurse call System into our healthcare facility, and we could not be happier. The installation was seamless and very quick, and their professionalism and attention to detail was outstanding! The time frame in which they said the total installation would be finished was completely accurate. This new system has worked great since the install a few years ago. Upon occasion a small issue has arisen, and I say their support is amazing! Their service department has been phenomenal! They have either “walked” me though correcting the issue myself, or have come to our healthcare facility and remedied the issue immediately! I can highly recommend ISS/ Chicago Sound & Communication!

Great company!! The best in the business as far as I'm concerned!! One exceptional employee I would like to mention named Tim, goes above and beyond, he does a fantastic job explaining things, getting back to you promptly, even when he is busy. He is extremely knowledgeable he knows this business inside and out! I would be proud to have him as an employee, and to represent my company. We are very happy Customers because of him!!

The access control and surveillance system ISS implemented has been a game-changer for our building. It’s modern, easy to manage, and tenants appreciate the flexibility. The added security of the camera system gives us peace of mind. We couldn’t be happier with the results.